Warranty

Email us your order number at sales@leatherjack.com.au and that’s it.

Please consider the following points when you’re deciding to claim warranty for your jacket.

Warranty means three years from the time & date of purchase. Leatherjack believes if our products remains good for three years these will remain good for a long time.

Warranty is valid for the original owner of the product. What is not covered in the warranty?

• normal wear and tear changes to the appearance of the jacket.
• change in the color of leather or scratches, tears, wrinkles or other damages caused by the usual wear and tear, accident and improper care or cleaning. 
• Warranty is not valid on resale, or transfer of ownership of jacket.
• Developing a patina is a characteristic of leather, not a defect. Warranty is not valid for change of color of leather. 
• Even after the tanning process each animal hide is different no two jackets are alike. The product for this reason will be slightly different from the marketing images online or in print format. This does not come under warranty.

LeatherJack will conduct an inspection of the product and if your jacket is found to have developed a defect, it will be repaired without charging for parts or labour.

LeatherJack reserves the right to withdraw or amend the terms of this warranty offered without notice. Your statutory rights are not affected by this warranty.

Further I.D. or other checks may be requested to confirm your identity as the original purchaser (to whom the warranty pertains).

For returns please see Shipping & Refund Policy. Please feel free to contact us at sales@leatherjack.com.au should you have any further queries